I worked with Brent, and a team-mate and as his manager, at PayPal on the merchant team. In this role, Brent tackled our toughest problems. I am very glad to recommend Brent as an excellent asset in the UX research space.

His focus was the experiences we provide for our partners - the website-building platforms, marketplaces, and other large companies that work with PayPal to facilitate payments between sellers and customers. This space is incredibly complicated, involves serving very knowledgeable and technical users, and is a nightmare to recruit. Brent was creative, persistent and incredibly smart at this job. He built connections throughout our organization to learn about and make contact with our customers. He took creative research approaches to make the most of limited samples, and he partnered closely with product and design to ensure the merchant voice was reflected in decision making and designs.

In addition to this main focus area, Brent stepped in to help the team. He helped develop our recruiting practices for Large Enterprises, he helped deliver foundational research for our .com experience, and he was a valuable resource on all things quant.

I give Brent my highest recommendation. He would be a great asset to any UX Research team.

- Former Manager & Teammate, PayPal

I had the pleasure of collaborating with Brent on several projects at PayPal, and he has consistently exceeded expectations. Brent is extremely data-driven and user-centered, making his insights both valuable and impactful.
His ability to integrate complex data into clear, actionable insights was instrumental in guiding our design visions and product solutions. Brent’s research readouts were always well-structured and engaging, making it easy for the team to understand and act on our findings.

​Brent's collaborative spirit and positive attitude made him a joy to work with. He was always open to feedback and new ideas, fostering a productive working environment. His passion for research and commitment to excellence truly inspired the design team. I highly recommend Brent for any role that values innovation, user-centered design, and data-driven decision-making.

​- Former Design Partner, PayPal

I worked with Brent at PayPal for the past two years on several significant initiatives. He brought a wealth of knowledge on determining the most effective research strategies to fill gaps in our understanding, test designs, and prioritize our efforts. Brent not only conducted numerous research sessions but also devised a strategy to recruit participants from a challenging target market. His deep understanding of data and analytics, coupled with his research expertise, played a crucial role in driving meaningful change across our projects. Beyond being an exceptional UX Researcher, Brent was a valuable collaborator always ready to assist wherever needed. Working with Brent guarantees a strong partnership and significant professional growth for those who do.

​- Former Design Partner, PayPal

Brent is an incredible researcher, and I greatly appreciated getting to work closely with him at PayPal. Brent is a strategic thinker who's always keeping sight of the larger picture and designing his research roadmap around both business and user priorities. Brent's work at PayPal has been foundational to the company's understanding of the complex Partner space. Brent is uniquely skilled at both qualitative and quantitative research and generous in his mentorship of teammates looking to grow in new-to-them approaches and methodologies. I learned a great deal working alongside Brent and am so grateful for our time together as teammates.

​- Former Teammate, PayPal

Having collaborated closely with Brent over the past couple of years, I can confidently say he is an outstanding colleague and a dedicated advocate for UX. Brent brings an unmatched passion for user experience to everything he does, and working alongside him has been both enriching and inspiring.

Brent is someone who thrives on tackling challenging problems head-on. His willingness to dive into complex issues with enthusiasm and determination sets him apart. He approaches each project with a combination of creativity and analytical rigor, consistently delivering thoughtful solutions that exceed expectations.

I've personally benefited greatly from Brent's expertise and mentorship. His deep understanding of UX principles and methodologies is complemented by his patient and supportive approach to teaching and guiding others. He has a knack for breaking down complicated concepts into manageable steps, making him an invaluable resource for anyone looking to deepen their knowledge in UX.

In addition to his technical skills, Brent is a collaborative team player who values open communication and teamwork. He fosters a positive and inclusive work environment where ideas are encouraged and respected, contributing to a strong sense of camaraderie within our team.

Brent's dedication to UX, strong problem-solving abilities, and supportive leadership style make him a tremendous asset to any organization. I wholeheartedly recommend Brent for roles where his passion for UX and ability to drive meaningful outcomes through teamwork and innovation are valued.

- Former Teammate, PayPal